Returns & Exchanges
At Chazzy Couples Boutique, we want you and your partner to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for most items in their original, unworn condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring you include a copy of your packing slip or the RMA form inside the box.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing